Kombo

Last updated: July 22, 2026

Privacy Policy

Introduction

At Kombo, your privacy is our priority. We are committed to protecting your personal data and handling it with the utmost confidentiality and security. This privacy policy outlines how we collect, use, and safeguard your information.

Data controller

The controller of your personal data is Retail For Tomorrow S.L. (tax ID B10646040), with address at C/ Pallars 85, 2-4, 08018 Barcelona, Spain. Contact email: [email protected].

Data collection and use

We collect personal data such as first and last name, email address and phone number for the purpose of providing our services to you, maintaining professional and/or commercial relationships, handling your requests, and for the specific purposes indicated in forms on our website.

Legal basis for processing

The processing of your data is based on your free, express and unequivocal consent, on the performance of a contractual relationship, or on legitimate interest, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).

Data retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and protect our rights. Once these purposes no longer apply, we will securely delete or anonymize your data.

Your rights

As a user, you have the following rights regarding your personal data:

  • Right to Withdraw Consent: You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
  • Right of Access: To know if we are processing your personal data and access it.
  • Right to Rectification: To correct any inaccurate or incomplete personal data.
  • Right to Erasure: To request the deletion of your personal data.
  • Right to Object: To object to the processing of your personal data.
  • Right to Restrict Processing: To limit the processing of your personal data.
  • Right to Data Portability: To receive your data in a structured format and transmit it to another data controller.
  • Right Not to Be Subject to Automated Decisions: To not be subject to decisions based solely on automated processing, including profiling.

To exercise these rights, please contact us at [email protected] or by mail at the address indicated, including a copy of your ID.

Data sharing

We may share your data with third parties only when necessary for the provision of services (for example, with our associated providers and logistics and delivery platforms for the purpose of completing deliveries), to comply with legal obligations, or based on your explicit consent.

Data protection measures

We implement all necessary technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Complaints

If you believe your data protection rights have been violated, you have the right to file a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos).

Changes to the privacy policy

We reserve the right to update this privacy policy as necessary, in particular to adapt it to legislative changes. Any changes will be communicated on our website or via email.

Contact us

For any questions or concerns about our privacy practices, or to exercise your rights, please contact [email protected]. For general support inquiries: [email protected].

This page is available in several languages as a courtesy; in case of any discrepancy, the Spanish version prevails.

Kombo

Retail For Tomorrow S.L.

C/ Pallars 85, 2-4, 08018 Barcelona, Spain

NIF: B10646040

Legal: [email protected] · Support: [email protected]